Customer Reviews
At Safeguard, we pride ourselves on building long-term relationships with businesses small and large, based on the quality of our work and our transparent way of doing business.
Below is a selection of our customer reviews.
You can view all our customer reviews here on Google or Trust Pilot.
“Safeguard provided our client with a first class job right through from the initial site survey to the completion of the netting project."
Director
Food production,
Greater London
“Safeguard have provided Workspace Group with pest control services for many years, and have consistently provided an effective, professional, reliable, friendly and cost-effective service."
Greater London,
Office
Safeguard are proud to provide a highly comprehensive, auditable and integrated pest management system in co-operation with Westfield’s staff to ensure the highest level of prevention of the many pest species in London.
Greater London,
Office,
Retail
"The client confirmed that the project went to plan and was finished within the allocated timescale. They were totally satisfied with the completed works and the level of service that they received."
Construction
"I just wanted to pass on my huge thanks to say how impressed I was with the service provided by Safeguard in installing the bird [Falcon and feral pigeon] proofing to our building. Not to mention it being carried out 912 feet in the air! The whole process was managed smoothly, professionally, and with that ever present positive attitude. Having worked with closely with you guys for over 10 years, on the tallest buildings in Western Europe, you have been nothing but a pleasure to work with! I look forward to many more years of it."
Lisa Lovell
Account Manager
Principle Cleaning Services
"May I say what a pleasant lady I spoke to earlier on the phone today. I find that when you have someone who gives you a good service and is a pleasure to talk to, putting you the client at ease it is only right and proper that the company know and can feedback on what a credit they are and that their time was appreciated. Evie was a complete delight to talk to on what was a very long and stressful day, Evie was the tonic I required to lift my spirit. Evie is a credit to your company and I look forward to speaking to this lovely lady again"
Noatum Logistics
wework
“Thank you so much Lauren. That is fantastic. I truly appreciate your help on this. That is a really remarkable level of service.”
Offices,
London
“I just wanted to email through to say that your employee Anh who looks after our Victoria site has been amazing. He’s always very informative, eager to help and makes a conscious effort to talk to the building users and discuss his findings with myself. The situation at Victoria has improved drastically whilst he has been working here.”
Contract Manager,
Kier Services Facilities Management
Facilities Manager,
New Wimbledon Theatre
"I would like to thank you for the excellent level of service your company has given to this venue over the years I have worked here. Your company is one of the few contracted that I have passed on positive feedback on to Central [Property Department] in recent times. Safeguard have been reliable, helpful and extremely knowledgeable. They have always completed their jobs with the minimum of disruption which is what we need as a live venue."
“Can I please just say how helpful Joanne was in arranging this and getting back to me so promptly. A very big thank you to her for all her help.”
School Business Manager,
Queenswell Infant & Nursery School
"The Job that was completed yesterday; for your information the two technicians [Jason and John] who carried out this task did a fantastic job in demanding conditions. Would you pass on my gratitude to them both."
Biffa Lancing
Site Supervisor
"It’s not often have dealings with people who are so professional, approachable, understanding, have a sense of humour and who go above and beyond what is required of them. Not only did you deal with our resident in a caring and friendly manner, but even went out to buy this vulnerable resident food and a drink as they could see that he was clearly very emotional, distressed and had not eaten. Remarkable to go above and beyond and totally worth recognition and thanks, especially in today’s current climate where everyone is self-isolating."
"Safeguard has always provided us with a consistent reliable friendly service. We would not hesitate to recommend their services. We always look forward to Bob’s visits to the office each month. He is always cheerful and pleasant and we feel as though he is part of the team.”
Office Manager,
WINCH & WINCH Solicitors
Security & Facilities Services Manager,
Bodleian Libraries
“We switched to Safeguard as we were unhappy with the last provider. Our technician Dany, is everything that the last company weren’t. He’s efficient, reliable and knowledgeable and provides us with a great service.”
"Thank you for your email and report, much appreciated. Please note your technician Josh was so friendly and easy to deal with. Thank you Josh!”
Property Manager,
Firstport Mainstay Residential
Head of Facilities – Special Projects,
Richmond Pharmacology Ltd
“Please pass on my thanks to [your bird control technicians] Charlie and Sam who attended site on Saturday. They did a sterling job and the plant equipment was installed without any issues.”
"I just wanted to feedback that Carl (your technician) who you have working at Carlisle Station has been fantastic and so passionate about what he does. He has had nothing but praise from the team which is hard to obtain, he has met with myself today to discuss how we control the pest problem we are encountering he will put his ideas into a report and share with Carlisle Support Services later in the week. The level of professionalism he has displayed has been a much improved service from the one we used to get from the previous contractor. It was refreshing to meet with him and I am hopeful his measures suggested will work.”
Station Manager,
Avanti West Coast
Steve Pratt Pest Control Ltd
“I would like to extend my thanks to Sam, Jack and your team, for the great job they completed at Wimbledon Library. My client was very impressed with the work done and their conduct. Please send congratulations to them on my behalf.”
"Just wanted to let you know that our client at this site is very impressed with your technician’s (Isabel) service and professionalism.”
Operations Manager,
DOC Cleaning
London City Mission
“I hope you're well, this is Olly from Strathblaine Road. My wife and I just had some work done by yourselves and I just wanted to send an email to say that we are delighted with the job done here by your technician Kevin. It was lovely to have such a friendly person on job and Kevin really put our minds at ease in regards to the issue of mice. It has been a great pleasure to have Kevin come over these past few weeks and I just wanted to say thank you for the great work that you are doing.”
"I'm not sure who I contact but would like to say the workmen; Ian and Ryan, that attended site [All Souls Primary School] were brilliant, very helpful and tidy. They worked so hard and in the weather we had that week. I would like to say they are great at what they do for the company. A big thank you to them.”
Assistant Operations Manager
“I would just like to take the opportunity to say that Jim has been great this morning! I was in a panic as our customer was talking about claiming from us for the damage concerning the flies and it turns out that the problem didn’t arise from our storage area after all. Jim did an absolutely fantastic job and has put my mind at rest - he was as friendly and pleasant as always. We will recommend your services.”
"Thank you for the sterling, attentive customer service at my retirement scheme. Many thanks to James your technician for visiting and checking on an important health and safety issue in a residents kitchen. Becky in your office, and to all in the company. I can imagine the pressure from clients and I know you want to deliver in response. When we get back to the normal world, I will herald your great service to my colleagues to use you and will of course in the future.”
Asset Manager,
Property and Estates Department
“Hi Safeguard, I would just like to say thank you for the works carried out at Long Lane, I was on site today and was really impressed with the works. Please pass on my thanks to the install team as well”
"I would like to take this opportunity to say that it has been absolute pleasure to be working with Safeguard Pest Control. Safeguard and their surveyor Stuart B have managed to help me where other pest control companies have refused. You have been upfront with us and the work that you and your team has put in, have shown a difference on site as there are no pigeons even outside the site."
Site Operations Manager
Birmingham
On site Lead Engineer, CBRE
“Can this email please be passed along to the line manager of Marcin and Ashley. The conduct of your two guys has been absolutely exemplary today. They are a credit to your company. They have literally smashed it out of the park, with their professionalism and work ethic. If there is some way that they can be rewarded and recognised for their conduct, it would be most appreciated. Every single person who has had contact with them today has commented about what a great couple of guys they are. Too often, all you will receive is complaints about this, that or the other, so I feel that it is only fair to comment when you have provided such a good service. Thank you, from the CBRE and AkzoNobel team.”
"In these days of substandard service, I would like to thank the team of Ciaran, and Aston [your bird control technicians], for their work at my house. They were polite, friendly, efficient and professional, and their excellent work exceeded my expectations. Thank you Safeguard."
Croydon
